cv996 Terms and Conditions

In this document, "Platform" refers to the cv996 website and all related services. "User" or "you" refers to any person, registered or unregistered, on the platform. "We" or "cv996" refers to the operating authority of this platform.

These Terms apply to Bangladeshi users and are effective according to Bangladesh Standard Time (BST, UTC+6). In the event of any dispute, the English version shall be considered authoritative, however the Bengali version is provided for your convenience.

To create and use an account on cv996, you must meet the following conditions:

• You must be at least 21 years of age or older.
• You are using this platform of your own free will and with full mental capacity.
• Online betting is not legally prohibited in your current location.
• You agree to comply with our Responsible Gaming Policy.

Each user may operate only one account. Creating multiple accounts is prohibited and may result in the cancellation of all accounts. All information provided during registration must be accurate, complete and up to date.

• You are solely responsible for keeping your password completely confidential.
• Any unauthorized use of the account must be reported to cv996 immediately.
• Contact support to change your registered mobile number or email.
• Operating an account on behalf of another person is strictly prohibited.

cv996 provides fast and secure transactions through Bangladesh's popular mobile banking services.

Deposit Terms:

• Minimum deposit: ৳500 (per method).
• Supported methods: bKash, Nagad, Rocket.
• All deposits must be made from an account in your own name; deposits through third parties are not accepted.
• Deposits are generally credited instantly.

Withdrawal Terms:

• Minimum withdrawal: ৳1,000.
• Withdrawal processing generally takes 30 minutes to 3 hours.
• Withdrawals will only be sent via the same method used for the deposit and to your own account.
• Withdrawals may be limited before bonus wagering requirements are met.
• Large withdrawals may be held until identity verification is complete.

cv996 offers various bonuses and promotional offers, which are subject to specific terms.

Welcome Bonus:

• 100% bonus on the first deposit, up to ৳10,000.
• Wagering requirement: the bonus amount must be wagered 10 times.
• Wagering must be completed within the set period after the bonus is activated.
• An account is eligible to receive this bonus only once.

General Bonus Terms:

• Bonus funds are not directly withdrawable; winnings may be withdrawn after wagering requirements are met.
• cv996 reserves the right to cancel a bonus if fraud or bonus abuse is suspected.
• Multiple accounts or multiple members of the same household may not use the same bonus.
• Separate terms apply to VIP bonuses and cashback.

All betting and gaming activities on cv996 are governed by the following general rules:

• Once a bet is confirmed, it cannot be changed or cancelled.
• If a game is interrupted due to a technical error, cv996 will resume the game from the last valid state or cancel the bet and issue a refund.
• In sports betting, the official result from the relevant sports authority is final for determining outcomes.
• If a match is cancelled, the bet amount is generally refunded.
• Live betting odds may change; do not place a bet until you are certain.

Any of the following activities are strictly prohibited and may result in account closure and balance forfeiture:

• Creating or operating multiple accounts.
• Running organized betting activity for the purpose of bonus abuse.
• Creating or operating an account on behalf of another person.
• Registering with a false identity or using someone else's identity.
• Using automated software, bots or scripts to operate games or bets.
• Exploiting technical errors or vulnerabilities.
• Using the platform for money laundering purposes.
• Placing fraudulent bets in collusion with other users.

cv996 reserves the right to temporarily suspend or permanently close an account in the following circumstances:

• If there is suspicion or evidence of a Terms violation.
• If identity verification fails or false information is provided.
• If the account has been inactive for an extended period.
• At the user's own request (for self-exclusion or responsible gaming reasons).

Before an account is closed, the user will be given the opportunity to withdraw any valid balance, however the balance may be held if an investigation is ongoing.

All content on the cv996 platform — logos, designs, text, graphics, software and other elements — is intellectual property owned by or licensed to cv996. Use, reproduction, distribution or modification of these elements without permission is strictly prohibited.

The intellectual property of game providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt, Microgaming, etc.) is owned by them respectively, and cv996 operates them only under license.

To the maximum extent permitted by law, cv996 shall not be liable for:

• Loss in a game or bet due to internet disconnection.
• Issues caused by third-party technical failures.
• Missed betting opportunities due to unexpected service interruptions.
• Security failures on the user's own device.

However, cv996 always strives to provide reliable service and to resolve any issues as quickly as possible.

cv996 gives the highest priority to protecting your personal information. We keep all data secure using SSL encryption. Full details of how your information is collected, stored and used can be found in our Privacy Policy.

• Your personal information is not sold to third parties.
• Information is not disclosed except where legally required.
• The minimum necessary information may be shared with game providers.

cv996 takes responsible gaming seriously. We believe that gambling should be enjoyable entertainment — never a source of financial stress.

• Deposit limits, bet limits and session time controls are available.
• Contact support to activate the self-exclusion option.
• Only those aged 21 or older may use this platform.
• If you are experiencing mental or financial difficulties, take a break and seek professional help.

Visit our Responsible Gaming page for more details.